MOSS 2007: Installing Helpdesk Template

I tried to install this few times and finally I got the idea of installing it...

1. We have to install: ApplicationTemplateCore.exe to your sharepoint server. You may download it here. Click the exe file and extracted the file to a respective folder. A file called ApplicationTemplateCore.wsp will be extracted to that folder. You may refer to the visual steps from my previous post.

2. Open command prompt and do this:

• stsadm -o addsolution -filename \ApplicationTemplateCore.wsp
• stsadm -o deploysolution -name ApplicationTemplateCore.wsp -allowgacdeployment -local
• stsadm -o copyappbincontent

...it should appear like this...

3. Next we install: HelpDesk.exe that can be downloaded from here. Again click the exe file and extracted the file to a respective folder. A file called HelpDesk.wsp will be extracted to that folder. You may refer to the visual steps from my previous post.

4. Open/Proceed with the command prompt and do this:

• stsadm -o addsolution -filename \HelpDesk.wsp
• stsadm -o deploysolution -name HelpDesk.wsp -allowgacdeployment -local
  

5. How to check whether the files have been deployed?

• goto Start > All Programs > Microsoft Office Server >Sharepoint 3.0 Central Administration
• Click the Operation Tab
• Click Solution Management under global configuration.
• Check under Deployed To header. If it states Globally Deployed...then type iisreset in your command prompt.
• close your Central Administration Page..then reopen it back.